Sometimes moving on from a job is clearly the right decision. The author offers recommendations for how to handle conversations around four common issues.

Heuristics and gut feelings often offered a better tradeoff in terms of decision-making speed and accuracy; the inclusion of analysis in the decision-making process did not bring about any meaningful improvement in accuracy while significantly reduc...

Most organizations have a change power profile that corresponds to one of four archetypes. Using company examples, the authors suggest a specific approach to improvement for each one.

Patient satisfaction is becoming increasingly important for reimbursement. This study aims to evaluate the association of various patient payer coverages and satisfaction scores.

CEOs now face a career-defining moment of truth. The schism is growing between those who desire a return to normalcy and those who want to sustain new ways of working.

There are several things you can do to prepare for any type of tricky conversation, whether it’s delivering tough feedback or negotiating a new role.

Based on a growing body of research on gender in negotiations, combined with burgeoning research on positivity and mindfulness, several strategies can help women negotiate more effectively.

From “I like to be efficient” to “I trust my gut” to “I can make a rational decision,” there are a number of deeply ingrained — and counterproductive — myths we tell ourselves about how we make decisions.

From credit card interest rates to listing the calorie content on restaurant menus, data disclosure can be a powerful tool to change behavior. And when done right, the collection, analysis, and disclosure of diversity data holds the promise of being ...

By now most companies have committed to improving their environmental, social, and governance performance. Such sustainability efforts have increasingly become table stakes. And yet many CFOs still see them as a cost rather than a source of value. Th...

Sometimes a job description and request for applications yields less-than-ideal candidates. How do you evaluate someone you know isn’t exactly right for the position?

A collection of daily thoughts during the first weeks of the pandemic provides a roadmap for improving operational processes.