November/December 2020

This article offers guidance in identifying employee burnout and how to best manage and reverse it.

This article provides definitions and brief explanations of terms important to practice management.

By moving “outside the box” of traditional referral patterns, you can garner additional patients.

For doctors and office managers, identifying the sweet spot means uncovering and committing to hitting the key areas that differentiate excellence in your practice from other practices in the community or regional competitive environment.

According to the data presented in this study, patient satisfaction scores reflect a provider’s patient population more than actual quality of care provided.

This article is the transcript from a conversation about the needs and expectations of today’s patients and how the medical practice staff can help with the patient experience.

Almost every practice manager at one time or another finds himself or herself suddenly saddled with a new program, system, or other major contract commitment signed by a physician.

Launching an effective and competitive job search requires skills and knowledge often overlooked by those wishing to navigate any job change, much less a career transformation.

Of all the critical ethical issues in medicine today, the relationship between doctors and pharmaceutical companies is one of the most serious, because these relationships may be marked by significant conflicts of interest.

Physicians would be prudent to understand the National Practitioner Data Bank (NPBD) reporting procedures. This knowledge and understanding will help physicians participate in peer review and will reduce the likelihood of a physician being a subject ...

Expanding the concept of efficiency beyond temporal domains may inform and enable healthcare decision-makers in how best to improve quality and processes.