In 2021, researchers at MIT and McKinsey teamed up to ask more than 100 companies how they were using AI in their operations and to learn what separated the highest-performing companies from the rest. They conducted a similar survey in 2023 to see wh...

Confronting direct reports about performance issues can feel overwhelming, especially for first-time managers, who may worry that sharing critical feedback could damage their relationship with the employee. But performance conversations, especially w...

This article advocates for a learning organization over traditional training, highlighting benefits like employee retention and improved performance, and offers practical strategies for fostering a culture of continuous improvement through tailored l...

This article delves into the critical issue of AI "hallucinations" — when chatbots produce false or misleading information — and offers strategies for identifying, avoiding, and eliminating these inaccuracies to ensure reliable content.

One question that has long plagued organizations is how to create high-performing front lines — without unexpected consequences. The solution may be simple: Focus on motivating frontline workers.

Effective healthcare leadership isn't just about managing operations; it's about knowing when to coach. Transform your team by balancing command with empathy, fostering growth, and enhancing retention through active listening and strategic guidance.

Triad leadership unifies the Chief Medical Officer, Chief Nursing Officer, and Chief Operating Officer to streamline decisions, improve patient care, and align goals, creating resilient and adaptable healthcare organizations.

Two Terre Haute hospitals withdrew their merger application before a state ruling, amid backlash against medical monopolies. They plan to refile, aiming to address concerns.

B players can be selfless and dedicated employees, but they often don’t get the attention from managers they deserve. To retain and motivate your B’s, get to know and appreciate them as the unique individuals they are. This is the first step to drawi...

Effectively managing work teams requires recognition of different team types and their unique characteristics, advantages, and challenges. This article highlights 12 common team types, suggests effective management strategies, and introduces 9 behavi...

While layoffs can lead to short-term financial benefits, research shows just how much of an impact they can have on employee engagement, morale, and loyalty — and how long that negative impact can last. Humanizing the layoff experience can help lesse...

Employee commitment is crucial for healthcare organizations, impacting trust, loyalty, and productivity. Strategies like clear communication, values-based hiring, career planning, and leadership emphasizing care, ownership, and accountability can enh...