Most employers have little idea what the pharmacy benefit managers they hire do with the money they exchange for the medications used by their employees, according to a KFF survey.

Preparation is crucial for achieving successful outcomes. This principle is especially relevant to healthcare organizations during crises. Without robust preparation, the impact of a crisis is likely to be significantly greater.

Closing a sale is the result of earlier actions such as customer discovery, lead qualification, and performance management. Framework IT improved its sales process by better qualifying prospects, understanding key stakeholders, and promoting its diff...

The integration of augmented intelligence (AI) in clinical settings is revolutionizing healthcare, but it also brings its own set of challenges. In this episode, Maria Granzotti, MD, MBA, CPE, CHCQM, FABQAURP, FACHE, dives into the current landscape ...

Despite backlash against DEI initiatives, workplace inequity remains a significant issue. This article explores the importance of equity in healthcare organizations, offering 12 strategies for leaders and examples of effective equity statements.

This article explores the persistent issue of gender inequality in healthcare leadership drawing from the author's personal experiences, historical analysis of exceptional women leaders, and contemporary social research.

This article highlights the critical healthcare gaps in rural America.

Despite recent backlash against and cuts to organizational DEI initiatives, researchers from the Stanford VMware Women’s Leadership Innovation Lab argue that DEI isn’t dead in the U.S. Instead, they say it’s experiencing a period of what social movem...

This article underscores the discrepancy between the mission of Catholic health systems and their modern-day practices focused on financial gain.

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn i...

In this article Eccles recommends a pragmatic approach for corporate leaders: clearly define corporate purpose, improve transparency in ESG reporting, and engage stakeholders constructively. These strategies will help companies manage ESG pressures b...

Bahar Sedarati, MD, CPE, FCUCM, emphasizes emotional intelligence's importance in this episode of SoundPractice. She discusses teaching empathy, emotional intelligence in medicine, and her experience with a Harvard Managing Happiness Certificate and ...