Dr. Kaplan shares pragmatic wisdom about how to achieve strategic goals and maintain initiatives that serve the community, while simultaneously dealing with the realities of a pandemic.

Today, some 80 percent of large companies have adopted machine learning and other forms of artificial intelligence in their core business. Five years ago, the figure was less than 10 percent. Nevertheless, the majority of companies still use AI tools...

Almost every practice manager at one time or another finds himself or herself suddenly saddled with a new program, system, or other major contract commitment signed by a physician.

This article provides definitions and brief explanations of terms important to practice management.

This article offers guidance in identifying employee burnout and how to best manage and reverse it.

Operating the better part of a year under the strain from a COVID-19 pandemic, our healthcare workforce continues to undergo significant change — predictably.

Successful health care innovation follows the pattern of successful science. It requires laboratories where experimentation is encouraged and can proceed safely so that change seems less fraught.

Although bias itself is devilishly hard to eliminate, it is not as difficult to interrupt. In the decades we’ve spent researching and advising people on how to build and manage diverse work groups, we’ve identified ways that managers can counter bias...

Having more time does not necessarily mean that we use it wisely. So, what are we doing wrong?

Management of hospital operations during a wildfire has become commonplace for caregivers in Sonoma County. This field report aims to compare the 2017 Tubbs Fire incident and the more recent 2019 Kincade Fire incident and highlight operational interv...

There are three strategies leaders can use to make decisions more effectively when they’re new to an organization.

This SoundPractice podcast episode offers answers to questions like these and covers many other aspects of how the spaces that surround us can help or hinder health and wellness. Our guests are Esther Sternberg, MD, of the Andrew Weil Center for Inte...