As patients become more engaged, providers must understand HIPAA and the Information Blocking Rule requirements, implement compliant policies, and continually monitor compliance.

These are lessons from an outpatient facility but can certainly be generalized to any setting, and we hope that by sharing our experience, others can mitigate the threats to their IT infrastructure.

This article reviews 10 common mistakes physicians make when posting comments and videos on social media platforms.

Social media has had both positive and negative effects on physicians and the healthcare industry. Although social media has facilitated patient education and empowerment, better communication, and collaboration, it also has raised concerns about pat...

Most meeting advice focuses on how to make meetings more effective or how to cut down on the number of meetings you have altogether. But what about how to schedule your meetings alongside other work tasks to best manage your productivity? New researc...

The authors have been studying people’s reactions to automated technology for more than seven years. In this article they focus on psychological responses to AI and automated technologies that they’ve observed in service and business-process design, ...

Research into whether deeper relationships between clinicians and administrators could facilitate organizational change revealed that experiences that focus on bi-directional empathy and relationships address burnout, create trust and connection, and...

Shortly after the sudden death of her beloved husband, Priya Gowda learns that the company he built from a small dairy farm into a major Indian conglomerate is in deep financial trouble. Unbeknownst to her and his investors, her husband had taken on ...

The authors explored how collaboration technology bloat impacts employees and tried to help people take control over their work. They called their intervention the “collaboration cleanse.” Here are their findings, as well as strategies for leaders to...

The time has come for management to start working with—rather than against—organized labor. Here’s how.

Many companies realize the value of diversity, equity, and inclusion. But most focus on gender and ethnicity, paying less attention to people with disabilities.

According to the authors, managers who are examining projects that involve gathering human-provided data or leveraging existing databases need to focus on five critical issues: the provenance of the data, the purpose for which it will be used, how it...