Financial writing is full of jargon and complexity. But a series of research suggests that investors are drawn to simple, clear writing with short sentences. The simple reason is that complex writing is off-putting — people tune out and find it dull,...

Conventional measures that health systems use to attract and retain patients are inadequate. For instance, hospital NPS and HCAHPS scores are not reliable indicators of what patients will do in the future. Instead, health care systems need to look at...

This article concentrates on eight areas of focus in working toward a good negotiation and a hopefully favorable outcome.

Steps to ensure your telehealth is HIPAA compliant.

One of executives’ biggest worries about remote work is the reduction in spontaneous meetings and conversations with employees. But is this worry justified? New research on meetings shows that it might not be. It turns out that employees have more sh...

2023 will likely be a more sober year in tech. Geopolitical and economic uncertainties are injecting more caution into the next phase of tech’s evolution. Leaders will have to search for ways to do more with less, find value where innovations overlap...

To stay ahead of today’s unstable financial curve, physicians need to cut costs. Financial advisors recommend the “two-thirds” rule during a down economy: Put two-thirds of your effort into cutting costs and one-third into increasing revenue.

Through stories, mere facts and information are turned into a shared mental model of how the business works and where it is heading. Knowing how to construct such a strategy story as a shared, and evolvable mental model can not only improve implement...

The scope of change coming with AI can feel overwhelming, but sitting on the sidelines until AI for healthcare is mature puts a health system at risk for being unprepared for those changes.

More healthcare systems are implementing a locum tenens workforce plan that supports existing staff, extends patient care opportunities, and grows profit.

Insider risk programs should be part of every company’s security strategy. To be successful, organizations should lead with their employees as partners in the effort and supplement their program with advanced tools that detect and mitigate insider ri...

Leaders must begin now to do the hard work of reinventing jobs and creating the most effective mix of human, automated, augmented, and emergent tasks in the context of the company’s specific business. Because adoption and evolution of the technology ...