Giving developmental feedback that sparks growth is a critical challenge to master, because it can make the difference between an employee who contributes powerfully and positively to the organization and one who feels diminished by the organization ...

Using a structured approach when communicating can help you prioritize what you need to convey. In this article, the author introduces his “What, So What, Now What” framework.

In the face of persistent healthcare workforce shortages, telemedicine emerges as a transformative solution, reshaping the landscape of patient care.

The field of artificial intelligence (AI) is rapidly growing within and across many different industries, and healthcare is no exception. This article examines AI’s impact on the healthcare sector.

CEOs must not overlook the intricacies of GenAI costs. As CEOs navigate this dynamic landscape, a balanced approach that harmonizes innovation with fiscal prudence is the key to a sustainable and impactful GenAI journey.

The use of generative AI promises to continue to grow rapidly. Consequently, leaders must understand the risks and challenges of this new technology and develop policies and practices to guide its usage. This article explains the areas of concern and...

Healthcare leaders are in the ideal position to use rituals to build and strengthen their teams. These workplace rituals need not be costly, time-consuming, or difficult to execute. Yet, they can be worthwhile.

This article reports on a study of women and men directors at more than 200 publicly traded companies on the major stock exchanges in the U.S. and Europe. The results provide key insights on how the presence of women influences boards.

Now and in the future, we will have four to five generations in the workforce at any given time. How can employers align themselves with these new realities and unleash the potential of the multigenerational workforce? This article covers five best p...

This article discusses the patient service cycle and the “moments of truth” when patients interact with the practice.

Generative AI has revolutionized the professional landscape. McKinsey’s recent findings suggest that by 2030, 30% of tasks across the U.S. economy might be automated, up from 21% before generative AI. But what does this mean for those senior professi...

The forces of AI are impacting employment decisions; physician leaders should avoid liability by being alert to the pitfalls.