In Coach's Corner, Dr. Robert Hicks explain the fine line between responsibility and accountability among personnel, and how leaders can promote both concepts.

The principles, rules and tools of project management can help a leader initiate new projects or change existing processes.

To reduce readmissions, hospitals must consider an analysis of relevant data, not just CMS ratings or geography,when selecting skilled nursing partners.

Hospitals and ACOs need to perfect partnering with “next care” providers to reduce readmissions and rehospitalizations.

What types of praise should leaders and managers avoid when trying to motivate employees?

Learn how to maintain operational excellence without stifling innovative ideas in a risk-adverse culture.

Read how leading healthcare organizations are building and maintaining winning cultures through collaboration involving the entire patient care team.

Learn more about the legal framework of healthcare, an essential component of the physician leader’s role.

Physician leaders can use these ideas to help valuable, experienced midcareer employees stay engaged and ward off burnout.

A set of agreements, forming a team charter, holds everyone accountable — manager and employee.

Adopt the humble mindset of a “servant leader,” who can help others feel purposeful, motivated and energized so they can bring their best selves to work.

Researchers find that hypervigilant “always-on” coaching does more harm than good: “It’s less about the quantity and more about the quality.”