Pixar’s post-mortems take input from all levels of the company. Imagine how patient care might improve if doctors applied the same model.

We propose a simple five-step process to provide structure to the innovation process that will reduce the number of projects in the pipeline, align the ongoing efforts with the strategy, and increase the number of next-generation and breakthrough pro...

This article reviews the choices among the methods of reporting (individual or group), the duration of the 2017 performance period (90 days up to one year), the reporting mechanism used to submit data to CMS, and the specific measures selected to ach...

The success of your practice/HCO will depend on how well you meet non-FFS requirements and also how well you compete with the convenience and cost of a clinic associated with your local pharmacy. Your plan to address these challenges relies on using ...

One of the best ways to increase revenue is to look at the office’s scheduling practices and find ways to become more efficient and productive. Working with staff, offering scripts, and monitoring work flow will help accomplish effective and strategi...

This article discusses the deadly sins of a medical practice and what each physician and each practice manager can do to combat those sins or mistakes.

Although we do not know what the Trump administration will do, we can be assured of this: healthcare is a complex problem that will not be solved easily or overnight.

In this article, I explore the business case and financial issues in expanding the use of RNs in primary care.

This is the first in a three-part series of articles intended to guide medical practice managers through the maze of the innovative, yet complex regulations that will affect the amounts paid to healthcare providers by Medicare for at least the next t...

Employee culture and patient care played equal roles in the turnaround tale of a medical center in Washington state, says the chief medical officer who helped it find a new, winning way.

Physician leaders and their organizations need a strong understanding of the benefits of harvesting and analyzing information about their patients — from cost savings to better individual treatment.

The pace of change in the field of medical practice management is unprecedented. Independent physician practices can still be financially viable if the leadership team becomes nimble in adopting necessary operational changes that support opportunitie...