A function embedded in Johns Hopkins Medicine’s electronic-health-record system automatically identifies patients likely to need technical assistance so either someone from central IT support or a member of the clinical support or front desk teams ca...

An integrated APP hospitalist staffing model was identified as a strategy to manage long-term staffing crises for the Mayo Clinic Health System.

Perfectionism is often driven by striving for excellence, but it can be self-sabotaging. There are three big mistakes that tend to kill perfectionists’ productivity.

Read our Member Spotlight with Grant Rogers, MBChB, MBA, FRNZCGP, FRACGP, FRACMA, CPE, FAAPL. Director of Medical Services, Tweed Byron and Murwillumbah Hospitals, New South Wales, Australia. Previously he was Chief Medical Officer and eHealth Clinic...

Analysis showed that the more uncommon a CEO’s name was, the more the organization’s strategy deviated from industry norms. The conclusion: CEOs with unusual names pursue unusual strategies.

Sometimes moving on from a job is clearly the right decision. The author offers recommendations for how to handle conversations around four common issues.

Heuristics and gut feelings often offered a better tradeoff in terms of decision-making speed and accuracy; the inclusion of analysis in the decision-making process did not bring about any meaningful improvement in accuracy while significantly reduc...

Most organizations have a change power profile that corresponds to one of four archetypes. Using company examples, the authors suggest a specific approach to improvement for each one.

Patient satisfaction is becoming increasingly important for reimbursement. This study aims to evaluate the association of various patient payer coverages and satisfaction scores.

CEOs now face a career-defining moment of truth. The schism is growing between those who desire a return to normalcy and those who want to sustain new ways of working.

There are several things you can do to prepare for any type of tricky conversation, whether it’s delivering tough feedback or negotiating a new role.

Based on a growing body of research on gender in negotiations, combined with burgeoning research on positivity and mindfulness, several strategies can help women negotiate more effectively.