Patient satisfaction is becoming increasingly important for reimbursement. This study aims to evaluate the association of various patient payer coverages and satisfaction scores.

CEOs now face a career-defining moment of truth. The schism is growing between those who desire a return to normalcy and those who want to sustain new ways of working.

There are several things you can do to prepare for any type of tricky conversation, whether it’s delivering tough feedback or negotiating a new role.

Based on a growing body of research on gender in negotiations, combined with burgeoning research on positivity and mindfulness, several strategies can help women negotiate more effectively.

From “I like to be efficient” to “I trust my gut” to “I can make a rational decision,” there are a number of deeply ingrained — and counterproductive — myths we tell ourselves about how we make decisions.

From credit card interest rates to listing the calorie content on restaurant menus, data disclosure can be a powerful tool to change behavior. And when done right, the collection, analysis, and disclosure of diversity data holds the promise of being ...

By now most companies have committed to improving their environmental, social, and governance performance. Such sustainability efforts have increasingly become table stakes. And yet many CFOs still see them as a cost rather than a source of value. Th...

Sometimes a job description and request for applications yields less-than-ideal candidates. How do you evaluate someone you know isn’t exactly right for the position?

Faculty recognize the benefits of reduced overnight shifts based on professional seniority and are willing to work increased overnights in return for the future reduction.

A collection of daily thoughts during the first weeks of the pandemic provides a roadmap for improving operational processes.

This article encourages a look at the basic business model of your practice environment using the SWOT approach: Strengths, Weaknesses, Opportunities, and Threats.

The pandemic has placed a new spotlight on working conditions in factories that supply global companies. To avert problems, firms often impose codes of conduct on their suppliers and perform audits to assess compliance.