Like many other companies, Deloitte realized that its system for evaluating the work of employees — and then training them, promoting them, and paying them accordingly — was increasingly out of step with its objectives. It searched for something nimb...

Researchers examine the negative impact that handing over choice responsibility can have on delegator-delegate relationships. They offer research-backed solutions for delegating decisions more fairly in order to offset some of delegation’s negative i...

To learn more about the problems that affect leadership teams, the authors interviewed more than 100 CEOs and senior executives in a multiyear research program. They identified three main patterns of dysfunction. This article helps leadership teams d...

Although most managers believe that they give each of their team members equal attention, respect, and consideration, four decades’ worth of empirical research says otherwise. Studies show that nearly all bosses have—or are seen to have—in-groups and...

Dealing with the negative emotions of employees isn’t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is, many leaders fail to respond ...

As recognized leaders, all physicians have a clear opportunity to further influence the quality of care for patients, as well as the education and development of others. However, the times require more adaptability when working with and/or leading in...

The transition from volume to value in healthcare has highlighted the importance of strong and genuine alliances between healthcare organizations and physicians. However, the absence of established guidelines for building such relationships has resul...

Studies have demonstrated that reducing the drivers of burnout does not enhance engagement, but that improving employee engagement does reduce burnout. To refocus the discussion toward improving engagement, this article reviews engagement through a t...

One of the most challenging aspects of a virtual meeting is keeping people’s attention. It’s important to be thoughtful about how you engage attendees. The key is to sustain a continual expectation of meaningful involvement so participants don’t retr...

The future of work will not be determined by technology, but by creating the right mix of education, exposure, and experience needed to develop skills and put them to work, creating a vastly more productive workplace and economy.

Managers have tried various strategies and perks to boost employee engagement—all with little impact on long-term retention and performance. But now, neuroscience offers some answers. Through his research on the brain chemical oxytocin—shown to facil...

After several years of assessing and monitoring faculty burnout, engagement, work-life balance, and leadership performance, a physician-leader of a clinical division, decided to assess and monitor burnout. He coined the term “Humanistic Bundle” to de...