This article argues that empathy is a practice management essential, and it urges medical practice managers to encourage, foster, and teach empathy to their employees.

When we write about “best-run medical practices,” we’re talking about the practices that excel in more than one of these four measurable areas:

• Profitability and cost control;
• Efficiency and productivity;
• Revenue cycle measures (accounts receiv...

This article is designed to give the reader a better understanding of how to stay compliant with requirements from the Occupational Safety and Health Administration in the office, how regulations and recommendations differ, how to prevent exposure in...

This article discusses applications of virtual reality technology in the management of various medical conditions.

Learn about ways to retain new hires and help people develop comfort with their new job.

What are some ways hospitals can align change with existing values and explain how new processes will enable employees to better enact them.

Here are four strategies to ensure that a panel moderator creates the conditions for an insightful exchange.

How should you address a midcareer crisis? Here are tips to figure out what to do.

Read about strategies for working with a leader who overwhelms you with too many ideas and thoughts.

Burnout among women physicians is the focus of a session at AAPL’s Winter Institute in St. Petersburg, part of a three-day academy on physician burnout.

What are some lessons for organizations hoping to succeed with building a workforce of the future.

Learn concepts that are key to helping leaders institute organizational change when employees resist.