. Leaders need to understand the nuances of nonverbal communication (body language, environment, etc.) when dealing with bosses, employees, peers and patients.

For physician leaders directing change, it’s important to let go of being in control of everything.

A pilot study looks at obstacles to enhancing quality of documentation for doctors and healthcare organizations in the era of the electronic health record, or EHR.

How did Rush University Medical Center in Chicago improve HCAHPS hospitalist-patient communication and satisfaction scores.

Onboarding delays not only cost institutions time and money, they also affect the morale of job candidates.

Here are six tips for physician leaders pulling double duty to cover for a missing co-worker.

Medical records can be hard for patients to get, even in this digital information age. But they shouldn’t be.

Format the listener: When a speaker provides the listener with clear mental gridlines, fewer restarts and clarifications are necessary.

What are some steps hiring managers can take when a new hire isn't working out.

Spurred by convenience, millennials are rejecting the family doctor model of health care.

Doctors can use blogs and other digital outlets to educate patients, build online reputations and have an outlet for opinions.

A digital workforce management app or software for employees can maximizing employee job satisfaction.