Influence
“Profiles in Success”: Certified Physician Executives Share the Value and ROI of their CPE Education
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
AAPL believes physician leaders who are pursuing leadership education and training — and the organizations that are supporting their effort — should be able to clearly see the value of their time, money, and effort.
Financial Management
States Target Health Insurers’ ‘Prior Authorization’ Red Tape
Bram Sable-Smith
Current prior authorization processes can create significant barriers to necessary medical treatment, causing frustration and potential harm to patients. This underscores the need for reforms and legislative action to streamline these processes, ensuring that patients receive timely and appropriate care without unnecessary bureaucratic hurdles.
Influence
What the 2024 CrowdStrike Glitch Can Teach Us About Cyber Risk
Raphael Yahalom
The July 2024 CrowdStrike incident demonstrates the need to develop capabilities to assess the downstream business impact of cyber events, establish appropriate cyber resiliency objectives, and ensure effective communication for better cyber risk management decisions.
Judgment
Should We Be Resurrecting the Handshake?
Neil Baum, MD, Marc Kahn, MD, MBA
The traditional handshake, a 3,000-year-old symbol of trust and friendship, may need to be replaced with hand hygiene practices to reduce hospital-acquired infections and ensure safer patient interactions.
SoundPractice
Systems Thinking in Healthcare: A Conversation with Dr. David Matchar
David Matchar, MD
Join host Mike Sacopulos in this compelling episode of SoundPractice as he sits down with David Matchar, MD, to delve into the transformative potential of systems thinking in healthcare. Matchar is a distinguished expert in the industry with a rich career...
Strategic Perspective
Making Impactful Presentations
Mark D. Olszyk, MD, MBA, CPE, FACEP, FACHE
Storytelling in professional settings is important, particularly for physician leaders, and advocates for a structured, story-driven approach to enhance the effectiveness of workplace presentations and meetings.
Adaptability
Navigating Your Fertility as a Woman in Medicine
Michael J. Sacopulos, JD, Jenna Miller, MD
Jenna Miller, MD, offers a detailed guide for women physicians facing fertility challenges, highlighting the necessity for medical leaders to address and mitigate obstacles to fertility for those delaying family planning due to their training.
New Book
Working with Distressed Physicians: A Guide for Physician Leaders
Charles R. Stoner, DBA, and Jennifer Robin, PhD
A comprehensive guide for healthcare leaders to foster a positive workplace, manage disruptive behavior, and support distressed colleagues.
Making Impactful Presentations
Should We Be Resurrecting the Handshake?
Taking Advantage of Health IT: Applying New Technology, Care Collaboration, and Telemedicine
The Challenges of Being a Positive Role Model for Your Employees
The Impact of Scheduling Post-Discharge Appointments on Patient Preferred Dates and the Role of Flexible Scheduling in Completed Appointments and No-Show Rates
For the Love of Science
Healthcare Process
Dealing With Stress
John Guiliana, DPM, MS, Hal Ornstein, DPM, FASPS
Managing stress is crucial for maintaining mental and physical health, especially in high-stress professions like medicine. Proactive stress management can prevent severe consequences and improve overall well-being.
Integrity
What Effective CEOs Do After Their First 90 Days
David Lancefield
We often focus our attention on the first 90 days of a CEO’s tenure — and for good reason, as a successful first 90 days establishes a strong foundation for the months and years to come. But it’s often the period afterwards that can make or break a CEO’s impact on the transformation of an organization.
Self-Awareness
The Business of Caring — Maintaining Compassion While Creating “Processes”
Susan Fink Childs, FACMPE
Effective medical practice requires a blend of genuine compassion, efficient use of technology, and a consistent, confident approach to patient care. By fostering a caring culture, utilizing systems to their full potential, and maintaining consistency in treatment, healthcare providers can improve patient satisfaction and practice sustainability.
Environmental Influences
Research: How Top Reviewers Skew Online Ratings
Tommaso Bondi, Michelangelo Rossi, Ryan Louis Stevens
Online platforms from Amazon to Goodreads to IMDb tap into the so-called “wisdom of the crowd” to rate products and experiences. But recent research suggests that more experienced buyers tend to select better products and therefore expect higher quality, which leads them to rate more stringently. This means that higher-quality products could paradoxically receive lower average ratings than their less-sophisticated competitors.
Systems Awareness
The Impact of Scheduling Post-Discharge Appointments on Patient Preferred Dates and the Role of Flexible Scheduling in Completed Appointments and No-Show Rates
Gilmer Rodriguez, MD, MPH, MMM, CPE, FACP, FAAPL, Lourdes Rodriguez, BA, Virginia Lewis, MPH, Annemarie Guinane, MSN, RN, CCM
The post-discharge clinic improved follow-up appointment scheduling by granting patient navigator coordinators access to clinic providers' schedules. This flexible, patient-preferred system reduced no-shows, increased cancellations in advance, and boosted productivity.