Influence
“Profiles in Success”: Certified Physician Executives Share the Value and ROI of their CPE Education
Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
AAPL believes physician leaders who are pursuing leadership education and training — and the organizations that are supporting their effort — should be able to clearly see the value of their time, money, and effort.
Self-Awareness
The Strategic Power of Hope
Jamil Zaki
Negativity attracts attention and is often equated with intelligence, so it’s no surprise that leaders often feel they need to focus on what might go wrong. That kind of defensive posture can be helpful, in that it allows leaders and organizations to detect problems and threats, but it can also narrow your focus, and in so doing reduce your creativity and make it hard for you to recognize opportunities. Hope, research in behavioral psychology suggests, provides a bulwark against this self-defeating behavior — and if leveraged appropriately, it can be a powerful force in helping organizations thrive.
Quality Improvement
Quality Improvement Lessons on Implementing Personal Health Records
Michael Agyepong, MD, MS, CPE, Melissa Huff, MBA, Christina Griffith, MS
A multispecialty organization promoted personal health records to improve workflow efficiency, reduce patient phone calls, and decrease overhead costs. The electronic portal was underused but showed potential benefits.
Self-Awareness
Working Happy Through Adversity
Roger Kapoor, MD, MBA
The article discusses mitigating burnout by aligning personal strengths with career choices for work/life balance.
SoundPractice
Physician Wellness with Tim Fischer from Jackson and Coker and J. Corey Feist from Dr. Lorna Breen Heroes’ Foundation
Tim Fischer, J. Corey Feist, JD, MBA
Episode Overview: Today’s guests have had immense impacts reaching far beyond the healthcare system. Their transformative work has revolutionized mental health reporting requirements and licensed over 1.2 million healthcare workers with the skills to redu...
Performance
The Hazards of Habituation in Healthcare: Are We Too Content at Being Complacent?
Brittney C. Bauer, PhD, Eric Powell, Neil Baum, MD
This article explores habituation in medical care, its effects on patients and staff, and offers strategies to mitigate it, including response sensitization and technology use.
Motivate Others
A Leader’s Framework for Decision Making
David J. Snowden, Mary E. Boone
Many executives are surprised when previously successful leadership approaches fail in new situations, but different contexts call for different kinds of responses. Before addressing a situation, leaders need to recognize which context governs it—and tailor their actions accordingly.
New Book
Working with Distressed Physicians: A Guide for Physician Leaders
Charles R. Stoner, DBA, and Jennifer Robin, PhD
A comprehensive guide for healthcare leaders to foster a positive workplace, manage disruptive behavior, and support distressed colleagues.
CMO — The Best Job in Medicine
A Guide to Understanding Common Denial Issues
Taking Advantage of Health IT: Applying New Technology, Care Collaboration, and Telemedicine
The Challenges of Being a Positive Role Model for Your Employees
Working Happy Through Adversity
The Hazards of Habituation in Healthcare: Are We Too Content at Being Complacent?
Team Building
The Power of Hidden Teams
Marcus Buckingham, Ashley Goodall
The most-engaged employees work together in ways companies don’t even realize.
People Management
Balancing Leadership Styles: The Importance of Coaching and Managing in Healthcare
Laura Hills, DA
Effective healthcare leadership isn't just about managing operations; it's about knowing when to coach. Transform your team by balancing command with empathy, fostering growth, and enhancing retention through active listening and strategic guidance.
Strategic Perspective
CMO — The Best Job in Medicine
Mark D. Olszyk, MD, MBA, CPE, FACEP, FACHE, Michael J. Sacopulos, JD
Being a CMO is the best job in medicine because of the unique opportunity it offers to engage with all aspects of hospital operations and personnel.
Financial Management
A Guide to Understanding Common Denial Issues
William Frese, MD, MPH, Lauren Winkler, CPC, CPMA, CPPM
Rising clinical claim denials are straining healthcare finances, but informed clinical leaders can turn the tide by understanding denial trends and root causes to secure timely payments.
Strategic Perspective
Worldwide View: Perspectives on Physician Leadership
Patricia A. Abboud MD, MBA, CPE, RN, Sheena Antonio-Collie, MD, MMM, CPE, Khalid Azzam, MBBS, MS-HQSMi, FACP, FRCPC, CPE, Andrew S. L. Chan, MBBS, MBA, PhD, FRACP, AFRACMA, FAIDH, FCCP, FAPSR, FAIDH, CHIA, GAICD, Edgar G. Chedrawy, MD, MSc, FRCSC, FACS, MHA, CPE, FAAPL, Douglas Fahlbusch, MBBS, FANZCA, GDM, GAICD, Neale Fong, MBBS, GradDipCS, MTS, MBA, MRACGP, FAICD, FCHSM, CHE, Mamta Gautam, MD, MBA, FRCPC, CCPE, CPE, Patrick Martin, MD, Yoshinori Nakata, MD, MBA, PhD, CPE, FAAPL, Nandakumar G. Pillai, MBBS, MRCGP, FRCP(Edin), FFOM, FRCPI, MBA, Eduardo Portela de Oliveira, MD, Luis Prado, MBBS, FRACGP, FRACMA, FACHE, FCHSM, FACMQ, GradDipSpMed, Ragupathy Veluswamy, MD, MMM, CPE, FACPE, Sid Vohra, MBBS, MBA, MHM, FRACMA, FCHSM CHE, AMP, GAICD, CPE
Physician leaders from around the world share their experiences and insights.