American Association for Physician Leadership

Joe Twanmoh

MD, MBA

Founder and President

Queue Management, LLC

Dr. Twanmoh is the founder and president of Queue Management, LLC, a consultancy specializing in patient flow. With over 25 years of leadership and management experience as a medical director and department chair, Dr. Twanmoh helps hospitals fix their crowded emergency departments, redesign hospital processes, and improve the bottom line. He is a nationally recognized speaker on topics related to emergency department crowding, patient flow, operations management, change management, and leadership.

Certified in Lean, Dr. Twanmoh is a graduate of the Johns Hopkins Carey Business School and Rutgers-Robert Wood Johnson Medical School. Board certified in Emergency Medicine, he is a Fellow of both the American College of Emergency Physicians and American Academy of Emergency Medicine (AAEM) and a past president of Maryland ACEP. Dr. Twanmoh also serves as the course director and faculty for the AAEM ED Management Solutions Conference and ED Operations Certificate Course.

Areas of Expertise

  • Patient flow and operations management
  • Emergency department crowding
  • Hospital process redesign
  • Change management
  • Leadership in healthcare
  • Lean methodology
  • Emergency medicine
  • Medical education and training/

Degrees

Bachelor of Science (B.S.)
Tufts University, Medford, MA

Doctor of Medicine (M.D.)
Rutgers-Robert Wood Johnson Medical School

Master of Business Administration (M.B.A.)
Johns Hopkins Carey Business School

Certifications

  • Board certified in Emergency Medicine

  • Fellow of the American College of Emergency Physicians

  • Fellow of the American Academy of Emergency Medicine (AAEM)

  • Certified in Lean Methodology

For over 45 years.

The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.

CONTACT US

Mail Processing Address
PO Box 96503 I BMB 97493
Washington, DC 20090-6503

Payment Remittance Address
PO Box 745725
Atlanta, GA 30374-5725
(800) 562-8088
(813) 287-8993 Fax
customerservice@physicianleaders.org

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American Association for Physician Leadership®

formerly known as the American College of Physician Executives (ACPE)