Resolving Conflict
Self-Study
$742.00
$630.70
Member price
Save $111.30
7 CME Credits |
Completion gets you 4.52% closer to your CPE
On-Demand
As a physician leader, effectively addressing and resolving conflict is a primary skill that serves you throughout your career and could be life altering for your employees or patients.
This course on managing conflict will help you to:
Understand human nature and relationship dynamics.
Learn methods that when practiced can expand your capacity to manage conflict without getting entangled or becoming emotionally drained.
Gain clarity on the dos and don’ts of using digital communications.
Know when it’s time for a difficult conversation.
The critical communication skills in this course can help you to turn conflict into collaboration, course-correct disruptive behavior, and lay the foundation to build a more accountable culture.
Key Dates
Original Course Release Date:
May 1 2021
Course Expiration Date:
May 31 2027
Access to Course Expires:
365 days from purchase date of course.
Define conflict and explore the prevalence of conflict resolution in healthcare contexts.
Recognize the potential for conflict within professional relationship dynamics.
Practice naming, defining, and clarifying a conflict.
Understand your current conflict capacity in effectively assessing, managing, resolving, and diffusing conflict situations.
Employ the BRAVING model of trust to effectively navigate conflict and build high-trust environments.
Demonstrate enhanced conflict competency through effective listening, establishing boundaries, and resetting expectations.
Practice delivering, reinforcing, and modifying feedback to others.